General terms and conditions of business
scope
For business relations between us and the customer, the following general terms and conditions apply in the version valid at the time of the order for orders placed via the internet shop.
Subject matter of the contract
This contract regulates the sale of new goods from the textile and art sector via our online shop. For details of the respective offer, please refer to the product description on the offer page.
Conclusion of contract
The contract is concluded in electronic commerce via the shop system or via other means of distance communication such as telephone and email. The offers presented represent a non-binding invitation to submit an offer through the customer's order, which the provider can then accept.
The ordering process for concluding the contract in the shop system includes the following steps:
- Selection of the offer in the desired specification (size, color, quantity)
- Add the offer to the shopping cart
- Press the button 'order'
- Enter the billing and delivery address
- Selection of payment method
- Review and processing of the order and all entries
- Press the 'Buy' button
- Confirmation email that order has been received
In addition to the shop system, orders can also be placed via remote communication means (telephone/email), whereby the ordering process for concluding the contract includes the following steps:
- Sending the order email
- Confirmation email that order has been received
The contract is concluded when the order confirmation is sent.
Contract duration
The contract is concluded for an indefinite period.
Prices, shipping costs
All prices are final prices and include statutory sales tax. Shipping costs are charged. If the customer is a consumer, we always bear the shipping risk regardless of the shipping method. If the customer is a business, all risks and dangers of shipping are transferred to the customer as soon as we have handed over the goods to the commissioned logistics partner.
Payment terms
Only the payment methods shown to the customer during the ordering process are accepted.
Payment is due without deduction from the invoice date. The customer is only in default after a reminder has been sent.
Any right of retention on the part of the customer which is not based on the same contractual relationship is excluded.
Set-off against customer claims is excluded unless these are undisputed or legally established.
delivery terms
The customer will be informed immediately of any delays.
If the provider is not responsible for a permanent delivery obstacle, in particular force majeure or non-delivery by its own suppliers, even though a corresponding hedging transaction was made in good time, the provider has the right to withdraw from a contract with the customer. The customer will be informed of this immediately and any services received, in particular payments, will be refunded.
Return costs
According to the new law, by accepting the general terms and conditions, the customer agrees to bear the direct costs of returning the goods.
Disclaimer
Claims for damages by the customer are excluded unless otherwise stated for the following reasons. This also applies to the representative and vicarious agents of the provider if the customer makes claims for damages against them. Excluded are claims for damages by the customer due to injury to life, body, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the contractual objective. This also does not apply to claims for damages following grossly negligent or intentional breach of duty by the provider or its legal representative or vicarious agent.
Prohibition of assignment and pledging
Claims or rights of the customer against the provider may not be assigned or pledged without the provider’s consent, unless the customer has proven a legitimate interest in the assignment or pledge.
Language, jurisdiction and applicable law
The contract is drawn up in German. The further implementation of the contractual relationship takes place in German. The law of the Federal Republic of Germany applies exclusively. For consumers, this only applies insofar as it does not restrict any legal provisions of the state in which the customer has his or her place of residence or habitual abode. In the case of disputes with customers who are not consumers, legal entities under public law or special funds under public law, the place of jurisdiction is the registered office of the provider.
Severability clause
The invalidity of any provision of these Terms and Conditions shall have no effect on the validity of the remaining provisions.
Implementation of the ODR Directive
Online dispute resolution according to Art. 14 para. 1 ODR-VO
The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/ find.
